SMS Consent Process
This page documents the in-person consent process for appointment scheduling text messages sent by the Smart Scheduling Assistant proof of concept. There is no website form or text-to-join keyword for this program.
When and how consent is requested
Before entering a test participant's phone number into the scheduling program or sending any program text, the operator meets the participant in person, presents this page, reads the script below, and asks for a clear yes or no. A person who says no is not enrolled and receives no program texts. Consent is optional and is not required to receive any underlying service.
Exact script presented to each participant
Would you like to receive text messages from the Smart Scheduling Assistant proof of concept about test appointment scheduling, including appointment requests, confirmations, changes, and cancellations? Message frequency varies with your scheduling activity and replies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Our terms are at https://ea-ai-projects.github.io/small-business-scheduling-assistant/terms-and-conditions/ and our privacy policy is at https://ea-ai-projects.github.io/small-business-scheduling-assistant/privacy-policy/. Text consent is optional and is not required to receive any underlying service. Do you agree to receive these texts? Please answer yes or no.
Consent record
Only a clear “yes” results in enrollment. The operator records the participant's name and phone number, the date and time of consent, that consent was given in person, the participant's yes response, and the script version above. The record is kept privately; individual participants' answers are not published on this page. If a participant opts out, no further program texts are sent unless they later give fresh consent.
First text after enrollment
After consent and campaign approval, the first program text confirms enrollment:
Smart Scheduling Assistant: You're enrolled for appointment scheduling texts. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out.